Telecommunication

Channel Blend: As our name infers, we at Channel Blend host blended channels of communication. We actually act as enablers by providing these channels to businesses and consumers so people have a choice in the way they conduct transactions. The result is effective and efficient communication that optimizes our client's investment.

Our team has built upon a lengthy track record of success to develop customer interaction solutions designed to stay in touch with customers long after the initial touch point occurs. At Channel Blend, we approach each client's application as a unique animal and create a custom recipe that drives top line growth.

 

Contact Information:
451 Park Ave.
Idaho Falls, ID 83401
Phone: (208) 525-1327

 

IDeACOM ESI offers a variety of professional data and telecommunication services to commercial clients in eastern Idaho and western Wyoming.

 

Contact Information:

Jeremy Krupp
3550 Briar Creek Rd
Ammon, ID 83406

P.O.Box 3218
Idaho Falls, ID 83403
Phone: 208.529.0600
Fax: 208-529-9950

 

 

CenturyLink is a leading provider of voice, video and data services across America and the world. For more than a century, homes and businesses have relied on our dependable dial tone connection. We value the strength and vitality we help bring to the communities where we live, work and play-through tens of thousands of volunteer hours donated by employees and retirees, our foundation contributions and numerous other avenues. In communications and community, our goal is to lead.

CenturyLink employs 575 people at its customer care center in Idaho Falls. The company has continued to expand its Idaho Falls call center because of its success in attracting qualified employees, a relatively low attrition rate and the performance of the center.

 

Corey Beyerlin, Area Supervisor

 

Contact Information:
1915 N. Blvd
Idaho Falls, Idaho 83401
208-525-4220 

 

TelStar Capabilities Statement: This Capabilities Statement demonstrates the ability of TelStar to effectively deliver on-demand Information Technology (IT), Contingent Staffing and Managed Services.

We are a minority-owned, veteran-owned, GSA-70 Contract, Small Disadvantaged Business certified, and formerly Small Business Administration certified 8(a) graduated firm, (6/94 to 6/03) that has been in business since 1979. We maintain a strong regional and national presents from our headquarters and regional offices located in Idaho.
 
For nearly 30 years, TelStar has provided advanced IT services to a diverse base of clients in both the private and public sectors, with particular emphasis on State and Federal Government, and Department of Energy (DOE) contracts. We have experience with a broad range of other government agencies, high-tech industry, environmental and engineering firms, military installations, medical institutions, and other industries. Representative clients include Boise Cascade Corporation, J.R. Simplot Company, Nevada EG&G Nuclear Test Site, Reynolds Electrical & Engineering Company, State of Idaho’s offices of Governor and Attorney General, and U.S. Navy.
  
Our depth and breadth of experience, responsive customer service, flexibility, and strong project and account management techniques help set us apart from others in the field. We have done this work as PRIME, Subcontractor, and through Teaming Agreements, and TelStar works cohesively under all of these contracting vehicles. We can also work in and have received clearances to work in secured environments.
 
We currently provide IT services to CH2M-WG Idaho, LLC (CWI), at INL under the FST – CST NT Support contract. We began work on this contract in February 2006, with options until 2012.  This contract demonstrates our ability to provide IT staff augmentation services. For over 13 consecutive years, TelStar has provided IT support for various other contracts, including BEA; CWI (current client); Bechtel BWXT,Lockheed Martin (LMITCO); and Westinghouse (WINCO). 
  
TelStar provides a broad range of on-demand IT services. Among these are IT staff augmentation, managed services, custom programming, software development, network support, field support, help-desk support, program application and development, system integration solutions, and project management. Following are details on core disciplines we support.
 
Field Support

.        Staff Augmentation
•        On-site technical support from hardware/software technicians
•        Off-site technical support with presence available daily, as required
•        Quick response to issues and problems
•        Help-desk support – On and off site

 
Programming

•        Custom programming
•        Program application and development
•        On-site training
•        New Software Development
•        Project Management
 
Network Services

•        Support from network-certified engineers
•        System integration solutions
 
 Quality ManagementWe offer warranty and a guarantee programming to our software clients. We make sure the software works to fit our clients’ particular needs and systems. Also, we use accepted Total Quality Management and advanced data-processing methods and adhere to ISO-9000 standards. StaffTelStar provides leadership, human resource systems, competitive benefits and compensation, training and development, along with advancement opportunities to our employees. As a result, we attract and retain a highly skilled staff, helping us stay at the vanguard of regional IT programming and managed service providers. 
 
TelStar has an experienced, well-trained, and versatile field staff that includes network-certified
engineers, hardware/software technicians, and programmers that are able to deploy to any location around the country. Our staff has extensive knowledge and diverse capabilities in a wide variety of applications and programming. They are proficient in applications and programming languages that are of particular importance to IT operations, such as Oracle, SQL, Passport, PeopleSoft, VB.Net, C#.Net, Java, Java EE/J2EE, J2SE, SQL, and many others. Our senior management team is tech-savvy, and has decades of experience in the IT field. We have multiple assigned North American Industry Classification System codes, as follows:

•        541413, Computer Facilities Management Services
•        334611, Software Reproducing
•        511210, Software Publishers
•        532420, Office Machinery and Equipment Rental and Leasing
•        541330, Engineering Services
•        541511, Custom Computer Programming Services
•        541512, Computer Systems Design Services
•        541519, Other Computer Related Services
•        561210, Facilities Support Services
 Summary
 •        We have been in business for nearly 30 years, serving a diverse base of clients in both   the private and public sectors
•        We know the DOE orders and protocols associated with performance
•        We have a perfect safety record on all our contracts, and we know DOE Safety and Health Programs and expectations
•        We have practical knowledge of specialized personnel methods, regulations, and principles
•        We have systematically applied lessons learned to improve performance
•        We have positive employee morale and a low turnover rate
•        Our senior management has 60 years of collective experience at the firm
•        We have a proven track record of client satisfaction, multiple awards from clients, and Small Business Development Center nominations and Contractor of the Year awards
•        We have demonstrated capabilities in staff augmentation, freeing up our clients to allocate resources elsewhere
•        Our company is financially strong, and we have appropriate banking relationships in place  

DUNS number: 166344317
CAGE code: 1BRH1

Syringa Networks provides a wide range of networking services throughout the region at speeds from T1 to OC192 and Ethernet from 1 Gigabit to 10 gigabit—all on a purpose-built, self-healing fiber optic network. Other services include Dedicated Internet Access, MPLS, SONET, DWDM, ATM/Frame, Fiber-to-the-tower, and Network Equipment Sales. Syringa Networks is a privately held Idaho corporation and is headquartered in Boise, Idaho with an additional office in Idaho Falls.